SHIPPING AND HANDLING INFORMATION|
The information below is good for all products unless otherwise noted. Most items are shipped within 24 - 48 hours of our receiving the order (this excludes weekends & holidays).
The shipping charges are determined by the weight of the order and the shipping destination.
Our shippers of choice are FedEx and USPS Priority Mail.
PLEASE DOUBLE CHECK THE SHIPPING ADDRESS! You are responsible for providing us with a valid shipping address. All freight carriers require a physical address. If we inure fees for shipping to a wrong address, you (the customer) will be responsible for these fees.
Pigs4Ever is not responsible for lost, stolen, delayed, or items delivered to the wrong address. You will be emailed a tracking number once the order ships. Please track it and contact your carrier right away should your order be delivered to the wrong address.
Orders are shipped FOB origin; meaning that once the package is picked up by the carrier you the customer are responsible for tracking.
When Will My Order Ship: Orders received on or before 5p.m. Eastern time will ship the following day. Orders received after the cut off time will ship with the following day orders. Exceptions: Orders received on Friday & Saturday will be shipped on Monday. Sunday and Monday orders the following Tuesday, unless that day is a holiday. We do not ship on weekends or holidays.
Shipping Times - Most orders will arrive in 2-5 business days from the time it is shipped. Shipping methods only provide "estimates" of arrival by a certain date. We DO NOT guarantee shipping times.
You will receive a tracking e-mail from the shipper (USPS or FedEx) as your item(s) are shipped.
NOTE: We are NOT responsible for packages that have been lost, stolen, delivered to the wrong address or delayed. We have no control over how the USPS or FedEx chooses to handle any one package. Tracking numbers are provided for all shipped orders and if you have a question about a lost package or one delivered to the wrong address please contact the USPS at 800.222.1811 / FedEx 1.800.463.3339.
Order Discrepancies and Returns
Check all orders immediately upon receipt and contact us within 5 days on any discrepancies or we cannot be responsible for errors.
If you refuse an item and it is returned to us, we will only refund the
amount of the item, if you have contacted us first for authorization.
Shipping costs (whether included in the cost or not) will not be refunded...only the amount of the item.
If a shipment is returned to
us due to incorrect mailing information, we will contact you through the
provided email address. You have 30 days to respond with correct
shipping information. If you fail to respond within the 30 days, we will
consider the shipment abandoned and no refunds will be given.
30 Day Return Policy
Applies to all products except Feed.
Item must be in the original package.
Item must be in good, re-sellable condition.
You are responsible for return shipping charges.
We cannot refund shipping charges.
To return any product, please contact Pigs4Ever for instructions.